Privacy Policy
Last updated: October 1, 2026
NHP Medical Supplies operates this store and website, including related information, content, features, tools, products and services, to provide customers with a curated shopping experience (the “Services”). NHP Medical Supplies is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process:
- Contact details, including name, address, billing and shipping address, phone number, and email.
- Financial information, including payment and transaction details.
- Account information, including username, password, preferences, and settings.
- Transaction information, including products viewed, cart activity, purchases, returns, exchanges, cancellations, and past transactions.
- Communications with us, including customer support inquiries.
- Device information, including device, browser, network connection, IP address, and unique identifiers.
- Usage information, including interaction with and navigation of the Services.
Personal Information Sources
- Directly from you, such as when you create an account, use the Services, or communicate with us.
- Automatically through the Services, including through cookies and similar technologies.
- From service providers that enable technology or process information on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services. We use personal information to provide Services, process payments, fulfill orders, arrange shipping, process returns and exchanges, manage accounts, send notifications, and improve the shopping experience.
- Marketing and Advertising. We may use information for marketing, promotional communications, and online advertising, including based on shopping activity.
- Security and Fraud Prevention. We use information to authenticate accounts, provide secure payment and shopping experiences, detect possible fraudulent or malicious activity, and secure our Services.
- Communicating with You. We use information for customer support and service communications.
- Legal Reasons. We may use information to comply with applicable law, respond to legal process, investigate proceedings, and enforce our terms or policies.
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy, including Shopify, vendors and service providers performing payment processing, analytics, customer support, cloud storage, fulfillment and shipping; business and marketing partners; third parties when you direct, request, or consent to disclosure; affiliates; and parties involved in business transactions or legal matters.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information submitted to the Services may be shared with Shopify and third parties that may be located in countries other than where you reside.
Learn more through the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may provide links to third-party websites or platforms. You should review their privacy and security policies. We are not responsible for third-party privacy or security practices.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. Parents or guardians may contact us to request deletion of a child's personal information.
Security and Retention
No security measures are perfect or impenetrable. Retention periods depend on factors such as providing Services, maintaining accounts, legal obligations, resolving disputes, and enforcing contracts and policies.
Your Rights and Choices
Depending on where you live and applicable law, you may have rights to access, delete, correct, or obtain a copy of your personal information, and in certain circumstances opt out of sale or sharing for targeted advertising and manage communication preferences.
You may exercise applicable rights through the Services or by contacting us. We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing requests, as permitted or required by law.
Complaints
If you have concerns about how we process personal information, please contact us. Depending on where you live, you may also have rights to appeal or contact your local data protection authority.
International Transfers
We may transfer, store, and process personal information outside the country where you live. Where required, we will rely on recognized transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or legal requirements. We will post revised policies and update the “Last updated” date.
Contact
If you have questions about this Privacy Policy or want to exercise applicable rights, contact us:
NHP SERVICES INC.
Phone: (716) 296-0388
Email: support@nhpmedicalsupplies.com
Address: 45 Friendly Rd, Hicksville, NY 11801, United States